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Satechi Usb C Hub Not Working

USB-C overview

With a USB-C connection, you tin can charge your Windows eleven PC, and you tin as well connect to other USB Blazon-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port.

USB type-C port

Unfortunately, some combinations of hardware and software may cause issues. If this happens, you may get a notification that in that location's something wrong with the USB-C connectedness. Nosotros've provided some tips below to help y'all fix things. And if you lot want to alter whether you see notifications most USB bug, here'due south how:

  1. Select Search , type usb and select USB settings from the list of results.

    Open up USB settings

  2. Turn Connection notificationson or off.

Here are some USB-C notifications you might receive if there'south a problem:

  • USB4 device functionality might be limited

  • USB device not recognized

  • Slow USB charger connected

  • PC isn't charging

  • USB device functionality might be limited

  • Thunderbolt device functionality might exist limited

  • Display connection might exist limited

  • MHL device functionality might be express

  • Use different USB port

  • USB device might need more power

  • Unsupported USB-C Audio Adapter

USB4 device functionality might be limited

Make certain the USB4 device you lot're connecting to is supported by your PC.

Try these solutions

Possible causes

  • Make sure your PC supports USB4 to become the best experience from the fastened USB4 device or dock.

  • Brand certain you use the cable provided by your device or dock manufacturer or a certified USB4 cable.

  • Connect your USB4 device or dock directly to your PC or only to USB4 docks.

  • Your device or dock supports USB4, but it'due south plugged into a port on your PC that doesn't support USB4. The attached device might take limited functionality considering information technology'south not using USB4.

  • You're using a cablevision that doesn't support USB4.

  • You're connecting your USB4 device or dock to a dock that doesn't support USB4.

USB device not recognized

The final USB device you connected to this figurer malfunctioned, and Windows does not recognize information technology.

Endeavor these solutions

Possible cause

  1. Find the fault code on your Windows 11 PC and so annotation it.

  2. For the fault lawmaking y'all run into, follow the troubleshooting steps described in Error codes in Device Director in Windows.

Note:This applies to all the fault codes shown in Device Manager except error Lawmaking 28 (drivers for the device aren't installed).

The USB device that yous connected to reported a trouble, or in that location'due south a problem with the device driver.

To find the error code on a Windows xi PC

  1. Select the Start push, then blazon device manager and select Device Manager from the list of results.

  2. In Device Manager, observe the device. It should be marked with a yellow exclamation point symbol.

  3. Choose the device, press and hold (or correct-click) it, then select Backdrop. The error code is displayed under Device condition.

Slow USB charger connected

To speed up charging, use the charger and cablevision that came with your device.

Try these solutions

Possible causes

  • Use the charger and cablevision included with your PC.

  • Make certain you're connecting your charger to the USB-C charging port on your PC.

  • Use a can of compressed air to clean the USB-C port on your PC.

  • The charger isn't uniform with your PC.

  • The charger isn't powerful enough to charge your PC.

  • The charger isn't connected to a charging port on your PC.

  • The charging cablevision isn't powerful enough for the charger or PC.

  • Dust or dirt inside the USB port on your device prevented the charger from beingness inserted correctly.

  • The charger is connected through an external hub or dock.

Notes:

  • A PC with USB Type-C connectors has larger ability limits. If the connector supports USB Ability Commitment, it can charge even faster at greater power levels.

  • To accuse faster, your PC, charger, and cable must all support the industry standards. Your charger and cablevision must likewise support the power levels your PC requires for the faster charging. For instance, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won't give you the fastest charging.

  • Chargers that don't have a standard USB Blazon-C connector might use a proprietary, nonstandard connector that your PC doesn't support.

PC isn't charging

To speed upward charging, use the charger and cable that came with your device.

Endeavour these solutions

Possible causes

  • Use the charger and cable included with your PC.

  • Make sure y'all're connecting your charger to the USB-C charging port on your PC.

  • Use a tin can of compressed air to make clean the USB-C port on your PC.

  • The charger isn't compatible with your PC.

  • The charger isn't powerful enough to charge your PC.

  • The charger isn't continued to a charging port on your PC.

  • The charging cable doesn't meet the power requirements for the charger or PC.

  • Grit or dirt inside the USB port on your device might be preventing the charger from existence inserted correctly.

  • The charger is connected to your PC through an external hub or dock.

Notes:

  • A PC with USB Type-C connectors has larger power limits. If the connector supports USB Power Commitment, information technology tin can charge even faster at greater power levels.

  • To charge faster, your PC, charger, and cable must all support the manufacture standards. Your charger and cablevision must also support the power levels your PC requires for the faster charging. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won't give you the fastest charging.

  • Chargers that don't have a standard USB Type-C connector might utilise a proprietary, nonstandard connector that your PC doesn't support.

USB device functionality might be limited

Make sure the device you lot're connecting to is supported by your PC.

- OR -

Thunderbolt device functionality might be limited

Brand certain the Thunderbolt device you lot're connecting to is supported by your PC.

Try these solutions

Possible causes

  • Brand certain your PC supports the same USB-C features as the connected device.

  • Make sure the cablevision supports the same USB-C features as the connected device.

  • Make sure the device or dongle is connected directly to your PC.

  • Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternating Mode. For case, if yous're connecting a Thunderbolt Alternate Mode device, make sure you lot connect to the USB-C port that supports Thunderbolt™.

  • The device or dongle yous connected to has new features for USB-C that your PC doesn't support.

  • The device yous connected to has new features for USB-C that the cable doesn't support.

  • The device or dongle isn't connected to the correct USB-C port on your PC.

  • The device or dongle is using an external hub or dock to connect to your PC.

  • Too many other Alternate Mode devices or dongles are connected to your PC.

Notes:

  • USB Type-C has a new characteristic chosen Alternating Modes. If your USB-C cable has this characteristic, y'all can connect to non-USB devices that back up the same Alternate Mode. For example, if your USB-C cable has the Thunderbolt Alternate Fashion, you tin can connect to Thunderbolt devices. There'southward no setting to turn on—your device automatically uses the appropriate mode if it's supported.

  • The Alternate Mode characteristic must be supported on the PC's hardware and software, and the connected device or dongle. You might too need a specific USB-C cablevision.

Brandish connectedness might be limited

Make certain the DisplayPort device you're connecting to is supported past your PC .

- OR -

MHL device functionality might exist limited

Make certain the MHL device y'all're connecting to is supported by your PC.

Endeavour these solutions

Possible causes

  • Make certain your PC, the external display, and the cable all support DisplayPort or MHL alternating modes.

  • Make certain the device or dongle is connected directly to your PC.

  • Make certain the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode. For example, a DisplayPort Alternate Mode adapter should be connected to the USB-C port on your PC that supports DisplayPort Alternate Mode.

  • The device or dongle you connected to has new features for USB-C that your PC doesn't support.

  • The device you connected to has new features for USB-C that the cable doesn't support.

  • The device or dongle isn't connected to the right USB-C port on your PC.

  • The device or dongle is connected to your PC using an external hub or dock.

  • There are as well many other devices or dongles connected to your PC that utilize a USB-C connection.

Notes:USB Type-C has a new feature called Alternate Modes which allows you to employ not-USB connections with the USB-C cable and connection. There's no setting to turn on—your device automatically uses the appropriate way if it's supported. Here are the display Alternate Modes that your cablevision may back up:

  • DisplayPort

    The DisplayPort Alternating Mode lets you project video and play audio on an external brandish that supports DisplayPort.

  • MHL

    The MHL Alternate Mode lets y'all projection video and play audio on an external display that supports MHL.

  • HDMI

    The HDMI Alternate Mode lets you project video and play audio on an external brandish that supports HDMI.

Use different USB port

The USB device might accept limited functionality when continued to this port. Plug the USB device into a unlike USB port on your PC.

Endeavour these solutions

Possible causes

  • Make sure the device or dongle is connected directly to your PC.

  • Brand sure the device or dongle is connected to the USB-C port on your PC that supports the features of the device or dongle. For example, if you're connecting a Thunderbolt device, brand sure it'southward continued to the USB-C port on your PC that supports Thunderbolt.

  • The device or dongle isn't continued to the right USB-C port on your PC.

  • The device or dongle is connected to your PC using an external hub or dock.

USB device might demand more ability

Your PC might not provide enough power to the USB device. Please connect your device to external power, or endeavour using a different PC.

Effort these solutions

Possible causes

  • If the USB device can be powered externally, plug it into an external power source.

  • Plug your PC into an external power source and don't run it on bombardment ability.

  • Disconnect whatever unused USB devices that are continued to your PC.

  • Your PC tin't ability the device you connected to because that device isn't supported.

  • Your PC has a low battery, so it has temporarily limited the amount of ability it can provide to the device.

  • Your PC is providing power to other devices, so it has temporarily express the ability information technology provides to the device y'all simply continued to.

  • The device you connected to requires more ability than the PC can provide.

Unsupported USB-C Sound Adapter

Connect a USB-C digital audio adapter instead.

Endeavor this solution

Possible crusade

If yous have a USB-C analog audio adapter continued to your PC, unplug it, then connect a USB-C digital sound adapter instead.

Your PC doesn't back up the sound adapter you continued to.

Note:There are 2 types of USB-C sound adapters: analog and digital. Most PCs only back up USB-C digital audio adapters, which contain hardware that converts digital audio information from your PC to an analog signal that your headphones or speakers can play. USB-C digital audio adapters are often more expensive than analog audio adapters.

USB-C overview

With a USB-C connectedness, you can charge your Windows 10 PC, and yous can too connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that accept a USB-C port.

USB type-C port

Unfortunately, some combinations of hardware and software may crusade problems. If this happens, you may go a notification that there'south something incorrect with the USB-C connection. We've provided some tips below to assist you fix things. And if you want to modify whether you lot run into notifications about USB issues, hither's how:

  1. Select or clear the Notify me if there are problems connecting to USB devices box.

Here are some USB-C notifications you lot might receive if at that place's a problem:

  • You might be able to fix your USB device

  • Slow USB charger connected

  • PC (or phone) isn't charging

  • The USB device might not work

  • USB or Thunderbolt device functionality might be limited

  • Display connection might exist express

  • These two PCs (mobile devices) can't communicate

  • Apply different USB port

  • USB device might non be working properly

  • Unsupported USB audio adapter

You might be able to fix your USB device

Your USB device ran into a problem. Follow these steps to try to fix it. (Mistake code ____)

Attempt these solutions

Possible crusade

  1. Find the error code on your Windows 10 PC (or phone) and and so note it.

  2. For the fault code you see, follow the troubleshooting steps described in Mistake codes in Device Manager in Windows.

Notation:This applies to all the error codes shown in Device Manager except mistake Code 28 (drivers for the device aren't installed).

The USB device that you lot continued to reported a problem, or there's a trouble with the device driver.

  1. Select the Start button, then in the search box on the taskbar, blazon device managing director and select Device Director from the list of results.

  2. In Device Manager, find the device. It should exist marked with a yellowish assertion betoken symbol.

  3. Cull the device, press and hold (or right-click) it, and then select Properties. The error lawmaking is displayed nether Device status.

  • Swipe down from the top of your screen to open up action center. The notification appears in action middle with the error code listed there.

Wearisome USB charger connected

To speed up charging, employ the charger and cablevision that came with your device.

Attempt these solutions

Possible causes

  • Use the charger and cable included with your PC (or phone).

  • Make sure you lot're connecting your charger to the USB-C charging port on your PC (or phone).

  • Use a tin can of compressed air to clean the USB-C port on your PC (or phone).

  • The charger isn't compatible with your PC (or phone).

  • The charger isn't powerful enough to charge your PC (or phone).

  • The charger isn't connected to a charging port on your PC (or phone).

  • The charging cable isn't powerful enough for the charger, PC, or telephone.

  • Dust or clay inside the USB port on your device prevented the charger from being inserted correctly.

  • The charger is connected through an external hub or dock.

Notes:

  • A PC (or telephone) with USB Type-C connectors has larger ability limits. If the connector supports USB Power Delivery, it can charge even faster at greater ability levels.

  • To charge faster, your PC (or phone), charger, and cable must all support the industry standards. Your charger and cable must also support the power levels your PC (or phone) requires for the faster charging. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won't give y'all the fastest charging.

  • Chargers that don't accept a standard USB Type-C connector might use a proprietary, nonstandard connector that your PC (or phone) doesn't support.

PC (or telephone) isn't charging

To speed up charging, use the charger and cablevision that came with your device.

Try these solutions

Possible causes

  • Use the charger and cable included with your PC (or phone).

  • Make sure you're connecting your charger to the USB-C charging port on your PC (or phone).

  • Apply a can of compressed air to clean the USB-C port on your PC (or phone).

  • The charger isn't uniform with your PC (or phone).

  • The charger isn't powerful enough to accuse your PC (or phone).

  • The charger isn't connected to a charging port on your PC (or telephone).

  • The charging cable doesn't come across the ability requirements for the charger, PC, or telephone.

  • Dust or dirt within the USB port on your device might be preventing the charger from being inserted correctly.

  • The charger is continued to your PC (or phone) through an external hub or dock.

Notes:

  • A PC (or phone) with USB Type-C connectors has larger power limits. If the connector supports USB Power Delivery, information technology tin charge even faster at greater power levels.

  • To charge faster, your PC (or phone), charger, and cable must all support the industry standards. Your charger and cablevision must as well back up the power levels your PC (or telephone) requires for the faster charging. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger won't give yous the fastest charging.

  • Chargers that don't accept a standard USB Blazon-C connector might use a proprietary, nonstandard connector that your PC (or phone) doesn't support.

The USB device might not work

Try connecting it to a PC.

Try these solutions

Possible cause

  • Make sure your Windows ten phone has all the latest updates for Windows. To check for the latest updates, on Start , swipe over to the All apps listing, and then select Settings > Update & security > Phone update > Check for updates. This lets y'all check for the latest updates for Windows and the latest device drivers. For more than info, encounter Windows 10 Updates.

  • If your Windows 10 telephone is already running the latest version of Windows 10 Mobile, try to connect your device to a Windows 10 PC instead.

There'southward a driver in the device you connected to that isn't supported in the version of Windows 10 Mobile your phone is running. For information nigh the supported devices, see Universal Serial Motorcoach (USB).

USB or Thunderbolt device functionality might be express

Brand sure the device you're connecting to is supported and that you're using the correct cable.

Try these solutions

Possible causes

  • Brand certain your PC (or telephone) supports the aforementioned USB-C features as the connected device.

  • Make sure the cable supports the same USB-C features as the connected device.

  • Make sure the device or dongle is connected direct to your PC (or phone).

  • Make sure the device or dongle is connected to the USB-C port on your PC (or phone) that supports the right Alternate Mode. For example, if you're connecting a Thunderbolt Alternating Way device, make sure you connect to the USB-C port that supports Thunderbolt.

  • The device or dongle you connected to has new features for USB-C that your PC (or phone) doesn't support.

  • The device you connected to has new features for USB-C that the cable doesn't support.

  • The device or dongle isn't connected to the correct USB-C port on your PC (or phone).

  • The device or dongle is using an external hub or dock to connect to your PC (or phone).

  • Also many other Alternate Manner devices or dongles are connected to your PC (or phone).

Notes:

  • USB Type-C has a new characteristic called Alternate Modes. If your USB-C cablevision has this characteristic, yous can connect to non-USB devices that support the same Alternate Way. For example, if your USB-C cable has the Thunderbolt Alternate Style, you can connect to Thunderbolt devices. There'south no setting to turn on—your device automatically uses the advisable fashion if information technology's supported.

  • The Alternate Mode characteristic must exist supported on the PC or phone'south hardware and software, and the continued device or dongle. You might also need a specific USB-C cable.

Display connection might be express

DisplayPort/MHL connection might not work. Try using a different cablevision.

Try these solutions

Possible causes

  • Make sure your PC (or telephone), the external display, and the cablevision all support DisplayPort or MHL alternating modes.

  • Make sure the device or dongle is connected straight to your PC (or phone).

  • Make sure the device or dongle is connected to the USB-C port on your PC (or phone) that supports the correct Alternate Mode. For example, a DisplayPort Alternate Way adapter should be continued to the USB-C port on your PC (or telephone) that supports DisplayPort Alternate Mode.

  • The device or dongle you continued to has new features for USB-C that your PC (or phone) doesn't back up.

  • The device you connected to has new features for USB-C that the cable doesn't support.

  • The device or dongle isn't connected to the correct USB-C port on your PC (or telephone).

  • The device or dongle is connected to your PC (or phone) using an external hub or dock.

  • There are likewise many other devices or dongles continued to your PC (or phone) that employ a USB-C connection.

Notes:USB Blazon-C has a new feature called Alternate Modes which allows you to apply not-USB connections with the USB-C cable and connection. There's no setting to turn on—your device automatically uses the appropriate mode if it's supported. Here are the display Alternate Modes that your cable may support:

  • DisplayPort

    The DisplayPort Alternating Mode lets you projection video and play audio on an external display that supports DisplayPort.

  • MHL

    The MHL Alternate Way lets you lot project video and play sound on an external display that supports MHL.

  • HDMI

    The HDMI Alternate Style lets you lot project video and play audio on an external display that supports HDMI.

These two PCs (mobile devices) tin can't communicate

Try connecting 1 of them to a mobile device (PC).

Try this solution

Possible causes

Connect your Windows x PC to a Windows 10 telephone instead.

These types of connections aren't currently supported:

  • Connecting 2 Windows ten PCs together with a USB-C connectedness.

  • Connecting two Windows 10 phones together with a USB-C connection.

Use different USB port

This USB port doesn't support DisplayPort or Thunderbolt or MHL. Plug the USB device into a different USB port on your PC.

- OR -

The USB device might accept limited functionality when connected to this port. Plug the USB device into a unlike USB port on your PC.

Attempt these solutions

Possible causes

  • Make certain the device or dongle is connected straight to your PC (or phone).

  • Brand sure the device or dongle is continued to the USB-C port on your PC (or telephone) that supports the features of the device or dongle. For case, if you're connecting a Thunderbolt device, make sure it'southward continued to the USB-C port on your PC (or telephone) that supports Thunderbolt.

  • The device or dongle isn't continued to the correct USB-C port on your PC (or phone).

  • The device or dongle is connected to your PC (or phone) using an external hub or dock.

USB device might not be working properly

Your PC (or phone) might not provide plenty power to the USB device. Plug a power adapter into your USB device, or try to utilize a different PC (or phone).

Endeavor these solutions

Possible causes

  • If the USB device tin can be powered externally, plug it into an external power source.

  • Plug your PC (or telephone) into an external ability source and don't run information technology on battery power.

  • Disconnect any unused USB devices that are connected to your PC.

  • Your PC (or telephone) tin can't ability the device you lot continued to because that device isn't supported.

  • Your PC (or phone) has a low battery, so information technology has temporarily limited the amount of power it tin can provide to the device.

  • Your PC (or phone) is providing power to other devices, and so it has temporarily express the power it provides to the device yous just connected to.

  • The device you connected to requires more power than the PC (or phone) can provide.

Unsupported USB audio adapter

Connect a USB-C digital audio adapter instead.

Endeavor this solution

Possible cause

If you have a USB-C analog sound adapter connected to your PC, unplug it, and then connect a USB-C digital sound adapter instead.

Your PC doesn't back up the audio adapter y'all connected to.

Note:There are two types of USB-C sound adapters: analog and digital. Most PCs only support USB-C digital audio adapters, which contain hardware that converts digital audio data from your PC to an analog point that your headphones or speakers can play. USB-C digital audio adapters are often more expensive than analog sound adapters.

Source: https://support.microsoft.com/en-au/windows/fix-usb-c-problems-in-windows-f4e0e529-74f5-cdae-3194-43743f30eed2

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